Who We Are
We are Dean and Phil. Our first Social Media experience began in Australia, 2010 when we created and managed our first Facebook and Instagram business accounts for the 2 companies we worked for. Since moving back to South Africa we focused solely on Social Media and help Franchise retailers manage their socials successfully. Some of our clients include OK Foods, STIHL distributors, Build it and a collection of private businesses
Please take a moment to view our informative video
How Does It Work
To begin, we will either create new Social Media accounts for you from scratch (No set up fees for our Corporate/ Franchisee clients), or we will walk you through connecting us to any established social media. Don't worry, we will guide you step by step. Once we are connected, or created new, we will ensure you are correctly set up and own your digital assets to use going forward.
We will then begin with a regular schedule of posting as that is how Meta’s algorithm notices and suggests followers, as well as joining and posting to local groups. Once completed and your profile set up, we recommend using Meta Ads to very quickly put your socials in front of customers and build a useful following. By useful, we mean geographically close enough to the store to convert into actual “feet”, or being in the area very often. We believe in working hyper-local to ensure promotions = sales.
Lets Get The Ball Rolling
At Socially You, we focus on keeping
your business visible, active, and professional online, with content that
speaks to your local customers and supports your store.
For grocery, liquor, hardware, and
community-based retail stores, Facebook remains one of the strongest platforms
for local reach, customer interaction, and sales-driven visibility. It allows
your business to promote specials, share important updates, answer customer
questions, and stay top of mind in your community.
While Facebook remains our main focus,
we also assist with Instagram, TikTok, and WhatsApp Business where relevant.
These platforms continue to grow, and we keep an eye on how they perform so
that we can guide our clients toward the channels that offer the best value. We
also recommend WhatsApp Business as an additional contact point, especially as
more customers prefer quick and direct communication with stores.
Getting started is simple. We begin by
setting up or connecting your social media pages correctly and making sure your
business information is accurate. This includes contact numbers, trading hours,
location, website links, usernames, profile images, and cover images. Where
relevant, we also align your page with the correct brand or national identity.
Once your pages are ready, we manage
your weekly content. This can include promotions, specials, product highlights,
store updates, fresh in-store photos, competitions, job vacancies, and
important customer notices such as holiday trading hours or stock take days.
We work closely with your store
through a simple WhatsApp communication group. This makes it easy for your team
to send us photos, updates, specials, and information. We then prepare the
content, check the details where needed, and make sure the final posts are
clear, accurate, and professional.
Our service also includes monitoring
your social media activity. We keep an eye on comments, messages, reviews,
spam, customer questions, and feedback. Standard questions can be answered
directly, while store-specific issues are directed to the correct person.
We monitor page performance to help
ensure your content is reaching the right local audience. This includes looking
at engagement, timing, content type, customer response, and overall page
growth.
Transparency is important to us. Store
owners are encouraged to stay connected to their pages so that they can see
what is being posted, how customers are responding, and how their online
presence is being managed.
In short, we help your business stay visible, active, and professionally managed online, while your team stays focused on running the store.
